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Freight Provider

A good freight provider matches each shipment to the right truck or flight and keeps you informed until it is delivered. ExpeditedFreight.com works this way for urgent and one-off freight. Here is how to choose the provider that fits.

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Pilatus Pc12
Truck options

6 trucks a freight provider can send, ranked by capacity

A freight provider should offer the truck that fits the load. This ranking orders them from the most capacity to the least, using published figures. ExpeditedFreight.com arranges each one; re-sort by load or cost.

Sort by
  1. Best for the heaviest loads

    Full flatbed

    A tractor with an open trailer for full loads of steel, lumber and machinery. It suits construction and farm equipment.

    GoodHighest payload WatchLarger truck to schedule
    ~48,000 lbs
    max load
    Steel and machinery
    best use
    $$$$$
    relative cost
  2. Best for full enclosed loads

    53 ft dry van

    The standard enclosed trailer for full loads of boxed or palletized freight. It suits large shipments to docks.

    GoodHigh capacity WatchNeeds a dock
    ~42,000 lbs
    max load
    Distribution runs
    best use
    $$$$$
    relative cost
  3. Best for heavy urgent parts

    Hot shot

    A heavy-duty pickup with a flatbed trailer, deck up to about 40 ft, for one load. It reaches plants and job sites quickly.

    GoodFast for heavy freight WatchOpen deck
    ~16,000 lbs
    max load
    Farms and job sites
    best use
    $$$$$
    relative cost
  4. Best for sites without docks

    Straight truck

    A single-unit truck with an enclosed box, often with a liftgate. It suits stores, offices and hospitals.

    GoodLiftgate delivery WatchLess room than a trailer
    ~9,000 lbs
    max load
    City deliveries
    best use
    $$$$$
    relative cost
  5. Best for a few pallets

    Box truck

    A smaller box truck for a few pallets or bulky cartons. It handles city streets and small loading areas.

    GoodCity-friendly WatchLimited weight
    ~5,000 lbs
    max load
    Small pallet loads
    best use
    $$$$$
    relative cost
  6. Best for urgent small parts

    Sprinter van

    A cargo van for boxes and a pallet or two. It is the quickest dedicated truck for small urgent loads.

    GoodFast and economical WatchSmallest capacity
    ~3,000 lbs
    max load
    Urgent parts
    best use
    $$$$$
    relative cost
Expeditor at his desk tracking a shipment
In short

Providers move or arrange freight

Carriers move it; brokers and 3PLs arrange it.

Freight provider What a provider is

What a freight provider is

A freight provider is any company that moves freight or arranges for it to be moved. Carriers are providers that own or operate the trucks and aircraft and carry the freight themselves. Freight brokers arrange the move by booking a carrier's truck for the shipper and managing the load until delivery. Third-party logistics providers, or 3PLs, often combine transportation with warehousing and other services.

Freight forwarders are another kind of provider, mainly for international shipments. Each type plays a different role, and many shippers work with more than one.

ExpeditedFreight.com is an expedited freight broker. In that role, it books dedicated trucks and air freight for urgent and one-off shipments, with one expeditor following each load from booking to delivery.

Aerial view of a truck driving on the road
Matching Matching the shipment

Matching the shipment to a provider

The shipment usually points to the right kind of provider. Steady, high-volume freight on regular lanes often suits a carrier that runs those lanes every week. Urgent, one-off or unusual loads often suit a broker, which can search many carriers at once and book a truck near the pickup. Businesses that want to outsource warehousing and distribution as well as transport often turn to a 3PL.

The truck matters as much as the provider. A Sprinter van carries up to 3,000 lbs, a box truck up to 5,000 lbs and a straight truck up to 9,000 lbs. A hot shot carries up to 16,000 lbs, a 53 ft dry van up to 42,000 lbs and a flatbed up to 48,000 lbs. Long, urgent trips may need air freight.

ExpeditedFreight.com matches each shipment to the truck or flight that fits it.

Who does what

Carrier, freight broker or 3PL

A carrier, a freight broker and a 3PL are the three main kinds of freight provider. ExpeditedFreight.com is an expedited freight broker; read across to compare.

Carrier Moves the freight Freight broker ExpeditedFreight.com 3PL Wider logistics services
Owns or runs trucks Yes: Its own fleet No: Books carriers Sometimes: Some do
Books other carriers No: Hauls itself Yes: Many carriers Yes: Often
Warehousing and other services No: Transport only No: Transport only Yes: Built for it
Many truck types Sometimes: Its own fleet Yes: Van to flatbed Sometimes: Varies
One point of contact Sometimes: Varies Yes: One expeditor Sometimes: Account team
Best when Steady lanes Urgent or varied loads Outsourced logistics

Carrier

Moves the freight
Owns or runs trucks
Yes: Its own fleet
Books other carriers
No: Hauls itself
Warehousing and other services
No: Transport only
Many truck types
Sometimes: Its own fleet
One point of contact
Sometimes: Varies
Best when
Steady lanes

Freight broker

ExpeditedFreight.com
Owns or runs trucks
No: Books carriers
Books other carriers
Yes: Many carriers
Warehousing and other services
No: Transport only
Many truck types
Yes: Van to flatbed
One point of contact
Yes: One expeditor
Best when
Urgent or varied loads

3PL

Wider logistics services
Owns or runs trucks
Sometimes: Some do
Books other carriers
Yes: Often
Warehousing and other services
Yes: Built for it
Many truck types
Sometimes: Varies
One point of contact
Sometimes: Account team
Best when
Outsourced logistics

General comparison; individual companies vary.

Worker loading a truck
Why it matters

The terms make it easier to compare

Lane, capacity and tender come up on every load.

Freight terms Freight terms

Freight terms worth knowing

A few terms make it easier to compare providers. A lane is a route between two places, such as Chicago to Dallas, that a carrier runs regularly. Capacity is the number of trucks available to haul freight at a given time, which tightens in busy seasons. A load tender is the offer of a load to a carrier, with the pickup, delivery and freight details.

A dedicated truck carries only one shipper's freight and drives straight to the receiver. A partial load fills only part of a trailer. Proof of delivery is the receiver's signature at the end, with the date and time, which closes the shipment.

Knowing these terms makes it easier to explain what a shipment needs and to understand what a provider offers. ExpeditedFreight.com uses them to book the right truck the first time.

5.0 from 1,600+ reviews on

Looking for a freight provider? Get a freight quote.

Share the freight, both addresses and the deadline, and we will match a truck or flight to the load.

  • Bryan worked to expedite our automotive freight at midnight to have trucks on the road by 3am. We had no time to waste to keep our pipeline going, and Air freight help accomplish that for our team!!

    James
  • Kevin Carpenter with airfreight.com was very meticulous and communicated perfectly. Freight was delivered sooner than expected. I would use his company again and I highly recommend their good service.

    Bill

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Step 1 of 3Origin and Destination Info

Construction workers on site
The rule

Most businesses use more than one

Steady freight and urgent freight often go to different providers.

Industries How industries choose

How industries choose providers

Industries choose providers based on how they ship. Manufacturers often keep carriers for steady flows of parts and finished goods, and use an expedited broker when a missing part stops a line. Retailers and e-commerce sellers lean on truckload carriers and 3PLs to restock warehouses and stores, with extra capacity around peaks.

Food and beverage companies need reliable, scheduled freight. Hospitals and medical suppliers need urgent, careful deliveries. Construction and energy companies need flatbeds and hot shots for steel, pipe and equipment at job sites, and event and trade show teams need everything at the venue on time.

Most businesses end up using more than one provider, each for the freight it handles best. ExpeditedFreight.com is the provider many use for urgent and unusual loads.

Expeditor Andy
The upshot

The right questions find the right fit

Equipment, coverage and communication tell you what to expect.

Questions Questions to ask

Questions to ask a provider

A few questions help judge whether a provider fits. Ask what trucks and services it can offer, and whether it can handle both planned and urgent freight. Ask which areas it covers, and whether it works nights, weekends and holidays when loads cannot wait.

Ask how it communicates: who the point of contact is, how updates are shared and what happens if a delay comes up. Ask how pickup, delivery and proof of delivery are handled, so there is a clear record of each load. Clear, specific answers are a good sign.

The right provider makes shipping simpler, not harder. ExpeditedFreight.com answers these questions on every load, with one expeditor tracking each shipment and honest updates from pickup to delivery.

Freight by the numbers

Freight by the numbers

$2.3 million

cost of one hour of downtime at a large automotive plant1

What it means for you

When an hour of downtime costs this much, a freight provider that can move urgent parts quickly is worth having. The right provider shortens the wait.

$11.5 billion

in trucking productivity lost to driver detention in 20232

Trucks lose huge amounts of time waiting at docks, which a good provider plans around.

$809 billion

of US freight moved by air on just 7 million tons3

Air carries high-value freight, which is why urgent long trips often fly.

34%

of companies now rely on larger inventory buffers, down from 59%4

Many businesses keep smaller inventory buffers, so they depend on providers who move fast.

Working with us

How ExpeditedFreight.com works as your provider

A shipment goes right when one person owns it, the option fits and the updates are honest.

Expeditor Steve

“I had a single point of contact assigned to our shipment that was fantastic on keeping me updated every step of the way.”

Pamela · Trustpilot
HowWe Work

One Person, Start to Finish

When you call ExpeditedFreight.com, you reach a real person right away, and that same person owns your shipment from the first call to final delivery. You never have to explain it twice.

Your expeditor books it, follows it the whole way and is the person you call next time.

  • A direct number for your expeditor
  • Updates at pickup and delivery
  • The same person on your next shipment
Expeditor Chris at the airport

“I called up at 7:30 pm... one that was secured cancelled at the end of the day. Todd quoted three shipments on the spot... The last shipment was picked up at Midnight.”

Susan · Trustpilot
WhatWe Provide

The Right Mode, Every Time

Every shipment is different, and the right solution is the one that actually fits. We arrange Sprinter vans, box trucks, straight trucks, hot shots, 53 ft dry vans, flatbeds and air freight across the US.

We match the shipment to the option it needs, so you never pay for capacity or speed you do not use.

  • Each option weighed against your deadline
  • A truck sized to the freight
  • Air only when the road is too slow
The expediting team at the airport

“True to word. They did exactly what they said they would do.”

Dan · Trustpilot
WhoWe Are

Honest With You, Always

Urgent freight is stressful enough without wondering whether you have the full story. We give you the price before you commit, the timeline as it actually stands, and if something goes wrong, you hear it from us first.

That includes telling you when another provider type would suit you better.

  • Clear quotes before you commit
  • Real updates, including the bad news
  • We say when another option fits

Freight Provider Questions Answered

What is a freight provider?

A freight provider is any company that moves freight or arranges for it to be moved. Carriers own or operate trucks and aircraft and carry freight themselves. Freight brokers book a carrier's truck for the shipper and manage the load until delivery. Third-party logistics providers often combine transportation with warehousing and other services. Freight forwarders mainly handle international shipments. Many shippers work with more than one provider. Sharing complete details when booking helps avoid delays. A provider can confirm what is possible for a specific shipment.

What types of freight providers are there?

The main types of freight providers are carriers, which move the freight on their own trucks or aircraft; freight brokers, which arrange moves with carriers; third-party logistics providers, which combine transportation with services such as warehousing and fulfillment; and freight forwarders, which mainly arrange international shipments. Within carriers there are truckload, flatbed, expedited, hot shot, air and parcel carriers. A provider can confirm what is possible for a specific shipment. Asking these questions before booking avoids surprises later. Planning ahead makes the delivery go more smoothly.

What is the difference between a carrier, a broker and a 3PL?

A carrier owns or operates the trucks and moves the freight itself. A broker arranges the move by booking a carrier's truck and managing the load, without owning trucks. A 3PL, or third-party logistics provider, handles a wider range of logistics work for a business, such as warehousing, inventory and fulfillment as well as transportation, often using carriers for the moves. Asking these questions before booking avoids surprises later. Planning ahead makes the delivery go more smoothly. Sharing complete details when booking helps avoid delays.

What is a freight forwarder?

A freight forwarder is a company that arranges shipments, mostly international ones, on behalf of shippers. Forwarders book space with ocean, air and land carriers, prepare shipping documents and coordinate the steps of a shipment across borders. They usually do not own the ships, aircraft or trucks themselves. For domestic trucking, shippers more often work with carriers and freight brokers. Planning ahead makes the delivery go more smoothly. Sharing complete details when booking helps avoid delays. A provider can confirm what is possible for a specific shipment.

How do I choose a freight provider?

Start with the shipment: its size, weight, distance, deadline and how often similar shipments move. Steady freight on regular lanes often suits a carrier, while urgent, one-off or unusual loads often suit a broker that can search many carriers. Then look at the equipment the provider can offer, the areas it covers, its hours and how it communicates. Clear answers and honest updates are good signs. Sharing complete details when booking helps avoid delays. A provider can confirm what is possible for a specific shipment.

What questions should I ask a freight provider?

Ask what trucks and services the freight provider offers, which areas it covers and whether it handles both planned and urgent freight. Ask whether it works nights, weekends and holidays. Ask who your point of contact will be, how updates are shared and what happens if there is a delay. Ask how pickup, delivery and proof of delivery are handled, so each load has a clear record. A provider can confirm what is possible for a specific shipment. Asking these questions before booking avoids surprises later.

What is a freight lane?

A freight lane is a route between two locations that freight moves along, such as from one city to another. Carriers often specialize in certain lanes they run regularly, which can make them a good fit for steady freight on those routes. When a shipment moves on a lane a carrier does not usually run, a broker can help find a carrier with a truck available nearby. Asking these questions before booking avoids surprises later. Planning ahead makes the delivery go more smoothly. Sharing complete details when booking helps avoid delays.

What is capacity in freight?

Capacity in freight is the number of trucks, drivers or aircraft space available to move freight at a given time. When capacity is tight, such as during peak seasons, bad weather or when many carriers leave the market, trucks are harder to find and booking early matters more. When capacity is loose, trucks are easier to find. Freight providers watch capacity closely when booking loads. Planning ahead makes the delivery go more smoothly. Sharing complete details when booking helps avoid delays. A provider can confirm what is possible for a specific shipment.

Can one freight provider handle urgent and planned freight?

Some freight providers handle both. Many shippers keep regular carriers for planned freight on steady lanes and use a provider that specializes in urgent loads when something cannot wait. An expedited freight broker can book a dedicated truck or air freight quickly for urgent shipments and can also arrange planned loads. Asking a provider which kinds of freight it handles best helps set expectations. Sharing complete details when booking helps avoid delays. A provider can confirm what is possible for a specific shipment. Asking these questions before booking avoids surprises later.

How do I get a quote from a freight provider?

To get a quote, share what the freight is, the number of pieces, the weight and dimensions of each, whether it can be stacked, how it will be loaded and unloaded, the pickup and delivery addresses, dock hours, contacts and the dates. Mention liftgate needs, limited access and special handling. The freight provider matches a truck or flight to the shipment and confirms the quote. A provider can confirm what is possible for a specific shipment. Asking these questions before booking avoids surprises later.

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Enter your pickup, delivery and deadline, and we will match a truck or flight to the load.

5.0 from 1,600+ reviews on

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Step 1 of 3Origin and Destination Info

Chris did an excellent job of getting our freight expedited to avert a line down situation. We received frequent updates and the freight arrived ahead of the estimated arrival time.

Kent · Verified review on Trustpilot
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