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Freight Services Company

A freight services company moves or arranges freight for businesses, from the first quote to signed proof of delivery. ExpeditedFreight.com runs each shipment that way, with dedicated trucks and air freight for urgent loads. Here is what a freight services company does.

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Straight Truck

Freight by the numbers

Freight by the numbers

73%

of US freight value moved by truck in 20241

What it means for you

Trucks carry most of the value of US freight, so the company running those shipments matters. Good freight service keeps that value moving on time.

56.4%

of US freight tonnage travels less than 50 miles2

Most freight travels short distances, where a dedicated truck can often deliver quickly.

39.3%

of truck stops involved driver detention in 20233

Many truck stops involve waiting, which good planning by a freight company reduces.

$1.4 trillion

lost each year to unplanned downtime by the world's 500 largest companies4

Downtime is enormously costly, which is why urgent freight needs fast service.

Expeditor at his desk tracking a shipment
In short

Freight handled end to end

A freight services company plans, books and follows each load.

Freight services What it does

What a freight services company does

A freight services company moves or arranges freight for businesses. Some own trucks and haul freight themselves. Others, called brokers, book trucks and flights from carriers and manage each shipment on the shipper's behalf. This page is about freight services companies in general, not a company with that name.

Whichever model it uses, the company's job is the same: understand the freight, choose the right way to move it, arrange the pickup, keep the shipper informed and confirm the delivery. The quality of that work is what shippers notice, especially when a load is urgent.

ExpeditedFreight.com is an expedited freight broker. In that role, it books dedicated trucks and air freight for urgent and one-off loads, with one expeditor running each shipment from quote to delivery.

Freight options

Dedicated truck, full truckload or air freight

A dedicated expedited truck, a full truckload and air freight are three core freight services. ExpeditedFreight.com arranges all three; read across to compare.

Dedicated truck ExpeditedFreight.com Full truckload 53 ft dry van Air freight Next suitable flight
Full trailer loads Yes: Van to dry van Yes: Built for it Sometimes: If it fits the aircraft
Partial loads Yes: Truck sized to load Sometimes: Whole trailer Yes: Boxes and pallets
Same day dispatch Yes: Built for it Sometimes: If a truck is free Yes: When flights allow
Long distances fast Sometimes: Driving time Sometimes: Driving time Yes: Built for it
Lowest cost for big loads Sometimes: Dedicated truck Yes: Full trailer No: Priced by weight
Best when Urgent, in driving range Full loads, planned Urgent, far away

Dedicated truck

ExpeditedFreight.com
Full trailer loads
Yes: Van to dry van
Partial loads
Yes: Truck sized to load
Same day dispatch
Yes: Built for it
Long distances fast
Sometimes: Driving time
Lowest cost for big loads
Sometimes: Dedicated truck
Best when
Urgent, in driving range

Full truckload

53 ft dry van
Full trailer loads
Yes: Built for it
Partial loads
Sometimes: Whole trailer
Same day dispatch
Sometimes: If a truck is free
Long distances fast
Sometimes: Driving time
Lowest cost for big loads
Yes: Full trailer
Best when
Full loads, planned

Air freight

Next suitable flight
Full trailer loads
Sometimes: If it fits the aircraft
Partial loads
Yes: Boxes and pallets
Same day dispatch
Yes: When flights allow
Long distances fast
Yes: Built for it
Lowest cost for big loads
No: Priced by weight
Best when
Urgent, far away

General comparison for US shipments.

Aerial view of a truck driving on the road
Services The menu of services

The menu of freight services

Most freight companies offer a menu of services. A dedicated truck carries one shipper's freight straight to the receiver, sized from a Sprinter van to a 53 ft dry van or flatbed. Expedited freight is a dedicated truck or flight dispatched quickly for an urgent load. A full truckload fills most of a trailer, and a partial load fills only part of one.

Air freight flies urgent shipments on the next suitable flight, with trucks at both ends. Same day hand carry sends a courier who flies with a small item, and an air charter books a whole aircraft for large or very urgent loads. Some companies also offer warehousing, though many focus on transport.

The right service depends on the freight, the distance and the deadline. ExpeditedFreight.com offers each of these transport services and recommends the one that fits.

Worker loading a truck
Why it matters

The process decides the result

Dispatch, tracking and proof of delivery keep shipments on track.

Operations How a shipment is run

How a shipment is run

Behind every shipment is a set of steps. It starts with a quote based on the freight details. Once confirmed, the company dispatches a truck or books a flight, and the pickup time is agreed. At pickup, the freight is loaded and the driver signs the bill of lading, the shipping document that records what was handed over.

While the freight moves, the company tracks it through check calls and updates, so the shipper knows where it is. If something changes, such as weather, traffic or a late flight, the shipper hears about it early, a practice called exception management. At delivery, the receiver signs, creating the proof of delivery that closes the shipment.

Many urgent shipments happen at night or on weekends, so an after-hours desk matters. ExpeditedFreight.com runs each of these steps around the clock.

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Need freight handled well? Get a freight quote.

Share the freight, both addresses and the deadline, and we will match a truck or flight to the load.

  • Airfreight company is a company that knows what they are doing when it comes time is on point, no delay tactics , the delivering service is marvious, serious, punctual, faster and more convenient. Well done

    Pokuaah
  • Freight Services account rep (Steve) is always easy to work with and able to meet our timeline. The driver was courteous, punctual and assisted with the load. There will be more requests in the future.

    Evm

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Step 1 of 3Origin and Destination Info

Construction workers on site
The rule

Each industry needs something different

Steady freight and urgent loads often call for different services.

Industries How industries use it

How industries use freight services

Every industry uses freight services companies a little differently. Manufacturers rely on them for parts and materials, and call for expedited service when a line is at risk. Retailers and e-commerce sellers use them to restock stores and warehouses, with extra capacity around peaks.

Hospitals and medical suppliers need urgent, careful deliveries with a clear record of each handoff. Construction and energy companies need flatbeds and hot shots for steel, pipe and equipment at job sites. Event and trade show teams need materials at venues before a fixed opening time.

Most businesses mix steady freight with urgent loads, and many use more than one freight services company. ExpeditedFreight.com is the one many call when a shipment cannot wait.

From quote to delivery

A shipment from quote to delivery

A typical load booked through ExpeditedFreight.com follows six steps, from the first details to proof of delivery. Each step has a clear owner, so the shipper always knows where the freight is and who has it.

  1. 01

    Share the details

    The shipper shares what the freight is, the number of pieces, the weight and dimensions, both addresses, dock hours, contacts and the deadline, plus any liftgate or site access needs.

    • Weight and size
    • Deadline
  2. 02

    Tender the load

    The load is offered to a carrier with the right truck near the pickup, a step called a load tender. The carrier checks its equipment and driver availability and accepts the load.

    • Load tender
  3. 03

    Dispatch

    The carrier dispatches a truck and driver for the load, and the pickup time is confirmed with the shipper so the freight is ready and the dock is clear when the truck arrives.

    • Pickup time
  4. 04

    Pick up and sign

    The freight is loaded and secured, and the driver checks the piece count and signs the bill of lading, the shipping document that records exactly what was handed over.

    • Bill of lading
  5. 05

    Track the load

    The truck drives straight to the receiver with no other stops. Check calls and updates along the way show where the load is and flag any delay from traffic or weather early.

    • Updates
  6. 06

    Deliver with proof

    The receiver checks the freight against the paperwork, notes any exceptions and signs. That signed proof of delivery confirms the time of arrival and closes the load.

    • Proof of delivery
Expeditor Andy
The upshot

Service is the product

Quick answers, one contact and honest updates make the difference.

Expectations What to expect

What to expect

Working with a good freight services company should feel simple. Expect quick answers when you call, and questions about the freight that show the company is matching the service to the load. Expect one point of contact who follows the shipment from booking to delivery, so you never have to explain it twice.

Expect honest updates, including bad news, and a clear plan if something changes. Expect the right truck or flight, not whatever is easiest to book, and a signed proof of delivery at the end.

These are the basics that make a shipment go right, and they matter most when the freight is urgent. ExpeditedFreight.com works this way on every load, with one expeditor tracking each shipment and recommending the option that fits.

Working with us

How ExpeditedFreight.com runs your shipment

A shipment goes right when one person owns it, the option fits and the updates are honest.

Expeditor Steve

“I had a single point of contact assigned to our shipment that was fantastic on keeping me updated every step of the way.”

Pamela · Trustpilot
HowWe Work

One Person, Start to Finish

When you call ExpeditedFreight.com, you reach a real person right away, and that same person owns your shipment from the first call to final delivery. You never have to explain it twice.

Your expeditor books it, follows it the whole way and is the person you call next time.

  • A direct number for your expeditor
  • Updates at pickup and delivery
  • The same person on your next shipment
Expeditor Chris at the airport

“I called up at 7:30 pm... one that was secured cancelled at the end of the day. Todd quoted three shipments on the spot... The last shipment was picked up at Midnight.”

Susan · Trustpilot
WhatWe Provide

The Right Mode, Every Time

Every shipment is different, and the right solution is the one that actually fits. We arrange Sprinter vans, box trucks, straight trucks, hot shots, 53 ft dry vans, flatbeds and air freight across the US.

We match the shipment to the option it needs, so you never pay for capacity or speed you do not use.

  • Each option weighed against your deadline
  • A truck sized to the freight
  • Air only when the road is too slow
The expediting team at the airport

“True to word. They did exactly what they said they would do.”

Dan · Trustpilot
WhoWe Are

Honest With You, Always

Urgent freight is stressful enough without wondering whether you have the full story. We give you the price before you commit, the timeline as it actually stands, and if something goes wrong, you hear it from us first.

That includes telling you when a slower option will still make your date.

  • Clear quotes before you commit
  • Real updates, including the bad news
  • We tell you when slower will do

Freight Services Company Questions Answered

What does a freight services company do?

A freight services company moves or arranges freight for businesses. It quotes the shipment, chooses the right truck or flight, arranges the pickup, tracks the freight, keeps the shipper informed and confirms the delivery. Some freight services companies own trucks and haul freight themselves, while others are brokers that book trucks and flights from carriers and manage each shipment on the shipper's behalf. Sharing complete details when booking helps avoid delays. A provider can confirm what is possible for a specific shipment. Asking these questions before booking avoids surprises later.

What services does a freight services company offer?

A freight services company may offer dedicated trucks, expedited freight, full truckloads and partial loads, air freight, same day hand carry and air charter. Some also offer warehousing. The trucks range from Sprinter vans for small loads to 53 ft dry vans and flatbeds for full loads. The company recommends the service that fits the freight, the distance and the deadline. A provider can confirm what is possible for a specific shipment. Asking these questions before booking avoids surprises later. Planning ahead makes the delivery go more smoothly.

What is dedicated freight service?

Dedicated freight service means a truck is booked for one shipper's freight only. It collects the load at pickup and drives straight to the receiver, with no other pickups, drop-offs or terminal stops. That makes it the most direct way to move urgent, fragile or valuable freight and reduces handling. Dedicated trucks range from Sprinter vans to 53 ft dry vans and flatbeds, sized to the load. Asking these questions before booking avoids surprises later. Planning ahead makes the delivery go more smoothly. Sharing complete details when booking helps avoid delays.

What is expedited freight?

Expedited freight is freight moved faster than standard service by dedicating a truck or flight to it. The truck is dispatched quickly for one shipment and drives straight to the receiver, or the freight flies on the next suitable flight with trucks at both ends. Expedited freight is used when a delay would be costly, such as parts for a stopped production line. Planning ahead makes the delivery go more smoothly. Sharing complete details when booking helps avoid delays. A provider can confirm what is possible for a specific shipment.

What is the difference between full truckload and a partial load?

A full truckload fills most or all of a trailer for one shipper, usually a 53 ft dry van carrying up to 42,000 lbs or a flatbed carrying up to 48,000 lbs. A partial load fills only part of a trailer, such as several pallets or a few pieces of machinery. A partial load can still move on its own dedicated truck, sized to the freight, when it needs to go direct. Sharing complete details when booking helps avoid delays. A provider can confirm what is possible for a specific shipment.

How does a freight services company track shipments?

A freight services company tracks shipments through check calls with the driver or carrier and through tracking technology that shows where the truck is. Updates usually cover pickup, progress along the route, any delays and the expected delivery time. If something changes, a good company tells the shipper early and explains the plan. The signed proof of delivery confirms the shipment's arrival. A provider can confirm what is possible for a specific shipment. Asking these questions before booking avoids surprises later. Planning ahead makes the delivery go more smoothly.

What is dispatch in freight?

Dispatch is the step of assigning a truck and driver to a load and sending them to the pickup. The dispatcher confirms the pickup time, the freight details, the addresses and any site instructions, and then follows the truck until delivery. In expedited freight, dispatch happens quickly after the quote is confirmed, often within a short time of the shipper's call. Asking these questions before booking avoids surprises later. Planning ahead makes the delivery go more smoothly. Sharing complete details when booking helps avoid delays.

Do freight services companies work after hours?

Many do, especially those that handle expedited freight. Urgent shipments often happen at night, on weekends or on holidays, when a machine breaks or a delivery goes wrong, so an after-hours desk is important. Trucks can be dispatched at any time, and some flights run late or on weekends. Shippers should confirm a company's hours before they need it. Planning ahead makes the delivery go more smoothly. Sharing complete details when booking helps avoid delays. A provider can confirm what is possible for a specific shipment.

Which industries use freight services companies?

Many industries use freight services companies, including manufacturers, retailers and e-commerce sellers, hospitals and medical suppliers, construction and energy companies, and event and trade show teams. They use them for steady freight, overflow, peaks and urgent loads. Most businesses mix routine shipments with urgent ones, and many work with more than one freight services company. Sharing complete details when booking helps avoid delays. A provider can confirm what is possible for a specific shipment. Asking these questions before booking avoids surprises later.

How do I get started with a freight services company?

To get started, contact the company by phone or quote form and share what the freight is, the number of pieces, the weight and dimensions of each, whether it can be stacked, how it will be loaded and unloaded, the pickup and delivery addresses, dock hours, contacts and the deadline. The company recommends a service, confirms the quote and dispatches the truck or books the flight. A provider can confirm what is possible for a specific shipment. Asking these questions before booking avoids surprises later.

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Enter your pickup, delivery and deadline, and we will match a truck or flight to the load.

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Step 1 of 3Origin and Destination Info

Kevin Carpenter with airfreight.com was very meticulous and communicated perfectly. Freight was delivered sooner than expected. I would use his company again and I highly recommend their good service.

Bill · Verified review on Trustpilot
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