A few steps run nearly every load. The shipper, or a broker on the shipper's behalf, offers the load to a carrier with the pickup, delivery and freight details, a step called a load tender. When the carrier accepts, it dispatches a truck and driver and confirms the pickup time.
At pickup, the freight is loaded and the driver signs the bill of lading, the shipping document listing what was handed over. While the load is moving, the carrier shares updates, often through check calls or tracking, so the shipper knows where it is. At delivery, the receiver checks the freight and signs, creating the proof of delivery that closes the load.
These steps keep everyone clear about who has the freight. ExpeditedFreight.com follows each step with the carrier, so shippers have one contact from tender to delivery.