When you're already stressed out about getting an emergency order delivered to a frantic customer, the last thing you need is to have to explain it to a series of customer agents; one agent when you book the flight, another agent when you call for an update, and yet another should you have any follow-up questions. When you ship with Expedited Freight.com, this will never happen. That's because the agent who takes your first call will be the same one who calls you with any updates. Notice we said she calls you, not the other way around. This is because our agents are dedicated to seeing each shipment through to the end. Not only that, but in the middle as well. Thanks to our state-of-the-art monitoring software and satellite tracking technology she will not only be able to tell you where the cargo is at any given time, but can look ahead to forewarn you about potential road delays or airport backups.
And when we say our agents are dedicated, that includes your budget. Whether she dispatches a truck or chartered plane, she will match it to your cargo's dimensions, and never book more vehicle than you need.