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Shipper Freight

Every freight shipment starts with the shipper: the business that describes, prepares and hands off the goods. Get those steps right and everything after runs smoothly. When a shipment cannot wait, ExpeditedFreight.com moves it on a dedicated truck or flight.

What shippers say

Trucks Rolling by 3 A.m.

“Bryan worked to expedite our automotive freight at midnight to have trucks on the road by 3am.” — James

Delivered Sooner Than Expected

“Freight was delivered sooner than expected.” — Bill

Updates and an Early Arrival

“We received frequent updates and the freight arrived ahead of the estimated arrival time.” — Kent

SHIPPER FREIGHT

What Shippers Control Before the Truck Arrives

Most freight problems start before pickup. A wrong weight changes the price, missing dimensions put the load on the wrong truck, and a vague delivery address sends the driver to the wrong dock. The shipper sets up every shipment, and the details given at that stage follow it to delivery.

ExpeditedFreight.com is a broker for shippers with time-critical freight. We check those details with you, arrange a dedicated truck or flight that fits, and keep one expeditor on the shipment until it is delivered.

Good shipper information saves time at every step. Accurate weight and dimensions help us choose the right truck. The correct addresses and contacts help the driver find the dock. Clear handling notes help the receiver take the freight without delay. We check each one with you before booking.

The three services below are what shippers book with us most. The page then explains what a shipper is and what the shipper is responsible for.

SMALL SHIPMENTS sprinter-vans

Sprinter Vans

A cargo van carries up to 3,000 lbs of cartons, parts or a few pallets. Accurate weights and piece counts confirm it is the right size. It suits small, urgent loads going across the region or across the country.

Sprinter Van Services about Small shipments
OVERSIZED FREIGHT flatbed-trucks

Flatbed Trucks

A 48 to 53 ft flatbed carries up to about 48,000 lbs. The shipper's dimensions decide whether the load needs permits or escorts. We check the dimensions with you before dispatch so the right trailer is sent.

Flatbed Services about Oversized freight
URGENT LONG-DISTANCE plane takeoff

Next Flight Out

We book your freight on the next flight out with trucks at both ends. Airlines need correct weights and any hazmat details before they accept it. We also arrange the trucks at both airports, so the freight moves door to door.

Next Flight Out Services about Urgent long-distance
Expeditor at his desk tracking a shipment
Who is who

Shipper sends, consignee receives

The carrier hauls the freight, and a broker arranges the carrier for the shipper.

Shipper freight The roles

What a shipper is

In freight, the shipper is the business that sends the goods. The consignee is the business that receives them. The carrier is the company that hauls the freight, and a broker arranges the carrier on the shipper's behalf and manages the move. All four names appear on the paperwork, and each has a different job.

This page is written for shippers. If you are a carrier looking for loads, it is not the right place.

Workers handling boxes
Your part

It starts at the dock

Accurate weight, dimensions and contents, a bill of lading, a ready time and a contact for the driver.

Shipper duties Responsibilities

What the shipper is responsible for

A shipper's job is smaller than the carrier's but comes first, and mistakes made at this stage follow the freight all the way to delivery. Most of it is about accurate information.

The shipper describes the freight: its weight, dimensions, piece count and contents. It packages and labels the goods, prepares the bill of lading and, often, a packing list. It sets a realistic ready time, makes sure the dock or loading area is accessible, and names a contact who can answer the driver's call. For freight crossing into Canada or Mexico, it also supplies the customs paperwork.

When those details are right, the right vehicle arrives, loading is quick and the bill matches the quote. When they are wrong, delays and changes tend to follow.

How it works

How a freight shipment moves

Every freight shipment follows the same basic steps, and the shipper plays a part in most of them. Each step is confirmed with you as it happens.

  1. 01

    Describe and request a quote

    Share the pickup and delivery addresses, weights, dimensions, piece count, contents, ready time and deadline.

    • Dimensions
    • Ready time
  2. 02

    Confirm the plan

    Review and confirm the vehicle, pickup time and rate in writing before the truck is dispatched.

    • Rate confirmation
  3. 03

    Prepare and label

    Palletize, wrap and label the freight, and have the bill of lading and packing list ready at the dock.

    • Bill of lading
    • Packing list
  4. 04

    Pickup and sign

    The driver loads and counts the freight, and both sides sign the bill of lading before the truck leaves.

  5. 05

    Track in transit

    The shipment is tracked from pickup to delivery. ExpeditedFreight.com sends updates and flags anything that could cause a delay.

    • Tracking
  6. 06

    Deliver and confirm

    The consignee checks and signs for the freight, and you receive proof of delivery with the time and the signer's name.

    • Proof of delivery
Worker loading a truck
Checklist

Square, wrapped, labeled

A square, wrapped and labeled pallet loads faster and arrives in better shape.

Preparing freight Getting it ready

Preparing freight to ship safely

While a loose stack of boxes may survive a short trip, a properly built pallet is far safer for any freight move. Good preparation protects both the goods and the schedule.

Stack cartons squarely on a sound pallet, with the heaviest items at the bottom and nothing hanging over the edges. Wrap the load tightly in stretch film, add corner boards for stability and strap heavy items to the pallet. Put labels on at least two sides, with the shipper and consignee details and the piece count. Take a quick photo of each pallet before pickup.

For dense or fragile freight, extra packaging is worth the effort. A well-built pallet is also far easier for the driver to load and for the receiver to check, which shortens time at both docks.

5.0 from 1,600+ reviews on

Freight ready and a deadline to meet? Get your quote.

Send the pickup, delivery, weights, dimensions and deadline. An expeditor matches the right truck or flight, confirms the plan and keeps you updated until delivery.

  • Freight Services account rep (Steve) is always easy to work with and able to meet our timeline. The driver was courteous, punctual and assisted with the load. There will be more requests in the future.

    Evm
  • We had freight stuck in Des Monies, IA and Todd Anderson did amazing job getting this to Stacy, MI for us in one day. The communication was great giving me every couple of hours update to ETA delivery.

    Tina

Request a Quote

Step 1 of 3Origin and Destination Info

Airplane in flight
Quick guide

Size, urgency, then budget

Parcel, LTL, full truckload, hot shot, a dedicated truck or air.

Choosing a mode Picking the service

Choosing the right mode

Shipping providers usually offer several services, including parcel, LTL, full truckload and expedited freight. This means the shipper's main decision is which one fits the shipment.

Weight and size come first. Light boxes within parcel limits usually go parcel. Once freight is on a pallet, it moves as freight. A few pallets with a flexible date often suit LTL, which shares a truck and stops at terminals. A full trailer suits a full truckload. Heavy, open-deck items such as machinery suit a hot shot.

Then comes urgency. If the freight must arrive by a firm deadline, a dedicated expedited truck runs straight to the delivery, and air covers long distances. Budget usually decides the rest, since faster services cost more.

Shipping options

Shipping options by size

Ranked from the smallest dedicated vehicle to the largest, each carrying one shipment direct. ExpeditedFreight.com arranges all six for shippers; re-sort by load or length.

Sort by
  1. Best for a few pallets

    Sprinter Vans

    An enclosed cargo van for small, urgent freight. It is usually the quickest dedicated vehicle to dispatch.

    GoodFast dispatch, low vehicle cost WatchLimited weight and space
    ~3,000 lbs
    max load
    8-12 ft
    cargo length
    Cartons, small pallets
    typical shipment
  2. Best for partial loads

    Box Trucks

    An enclosed truck with room for several pallets. It suits regional shipments too big for a van.

    GoodMore room than a van WatchCheck dock height or liftgate
    ~5,000 lbs
    max load
    12-16 ft
    cargo length
    Several pallets
    typical shipment
  3. Best for heavier pallets

    Large Straight Trucks

    A larger enclosed truck, often with a liftgate, for heavier loads and sites without docks.

    GoodLiftgate for no-dock sites WatchToo small for a full load
    ~9,000 lbs
    max load
    22-26 ft
    cargo length
    Heavier pallets
    typical shipment
  4. Best for heavy open-deck items

    Hot Shot Trucking

    A heavy pickup with a gooseneck or flatbed trailer. It carries machinery and equipment loaded by crane.

    GoodOpen deck for heavy freight WatchNo enclosure for weather-sensitive items
    ~16,000 lbs
    max load
    Up to ~40 ft
    cargo length
    Machinery, equipment
    typical shipment
  5. Best for full enclosed loads

    53 Ft. Dry Vans

    A full-size enclosed trailer for complete loads. It suits long runs and cross-border moves.

    GoodLargest enclosed capacity WatchNeeds a dock at both ends
    ~42,000 lbs
    max load
    53 ft
    cargo length
    Full pallet loads
    typical shipment
  6. Best for steel and lumber

    Flatbed Trucking

    A full-length open trailer for the largest and heaviest pieces. Loads are strapped and tarped when needed.

    GoodCarries the largest freight WatchSite needs crane or forklift
    ~48,000 lbs
    max load
    48-53 ft
    cargo length
    Steel, lumber
    typical shipment
Expeditor Andy
At delivery

Count, check, then sign

The consignee should note any damage or shortage before signing for the freight.

Tracking After pickup

Following your shipment

When a quiet wait isn't the right fit for an important shipment, active tracking might be the answer. A shipper should know where the freight is from pickup to signature.

The first update is pickup confirmation, ideally with the time and the piece count signed on the bill of lading. Updates during the trip show progress and give early warning of any delay. At delivery, the consignee should count the pieces, check for visible damage and note any problem on the delivery receipt before signing. The shipper then receives proof of delivery.

Keeping the bill of lading, photos and proof of delivery together makes any later question easy to answer. It also gives you a clear record if a claim is ever needed.

Freight by the numbers

Freight by the numbers

54.8 million tons

of freight worth $68.4 billion moved across the US every day1

What it means for you

An enormous volume of freight moves across the country every day, most of it on shared schedules. When your shipment cannot wait for one of them, a dedicated truck takes it straight to the consignee, and we can arrange one.

56.4%

of US freight tonnage travels less than 50 miles2

Most freight tonnage travels short distances, which is why regional trucks handle so much everyday shipping.

$11.5 billion

in trucking productivity lost to driver detention in 20233

Time trucks lose waiting at docks is costly, which is why freight that is ready at pickup matters.

30.4%

of US logistics costs are inventory carrying costs4

Holding inventory is a large share of logistics costs, so dependable shipping lets companies carry less stock.

Sprinter cargo van
Why it matters

A ready pallet moves faster

When the deadline is firm, a dedicated vehicle runs straight to delivery.

When it cannot wait Expedited options

When a shipment cannot wait

At ExpeditedFreight.com, we specialize in freight that moves from the shipper's dock to the consignee with no delays in between. That is where expedited freight fits for shippers.

It comes into play when a standard service cannot meet the deadline. A customer's line may be down, a launch date fixed or an order late. A dedicated vehicle, from a cargo van to a 53 ft trailer, runs straight to the delivery. Long runs can use two drivers who take turns, and distant deliveries can go on the next flight out.

The shipper's preparation matters even more here, because a ready pallet and an accurate description get the truck moving faster. Your shipment then stays with one expeditor from pickup to delivery.

Ship Your Urgent Freight With Us

Watch on YouTube
Choosing a logistics partner as a shipper
Episode 8 Aug 17, 2026 24 min

The Real Difference Between a Broker and a Logistics Partner

John Mark Peterson, one of AirFreight.com's top expediting agents, joins Kevin Carpenter to talk about what it's really like inside a traditional truckload brokerage, and why he left it behind. From "boiler room" sales culture to carrier accountability to what happens when a shipment is actually time critical, John Mark breaks down the differences most customers never see.

They cover the vetting process behind AirFreight.com's carrier pool, why "somewhat time critical" doesn't mean the same thing everywhere, and how a company built for the most urgent loads operates differently from a volume-driven brokerage. The episode closes with a fast round of personal questions on the On Air Gauntlet.

Freight News
Freight market · Rates

Truckload rates climb 10% as freight shipments stay positive

Freight costs more than a year ago while volumes recover, which makes accurate shipment details and the right service more important for every shipper.

Aerial view of a truck on the highway
At a glance · October 2026
10.1%
truckload linehaul rate rise year over year
1.9%
rise in freight shipments

What is happening

According to FreightWaves, Cass data show truckload linehaul rates rose 10.1% year over year in September, the highest reading in four years.

Source: FreightWaves, October 13, 2026

Even as spot rates slow with modest sequential declines, the much larger contract market is still adjusting higher.
Cass Information Systems, Monthly freight report

Why it is happening

Freight shipments rose for a second month after a long decline, and Cass said the larger contract market is still adjusting higher.

What it means for you

Higher rates reward good preparation. We match the right-sized vehicle to your measured freight so you pay only for what the shipment needs.

Expeditor Steve

“I had a single point of contact assigned to our shipment that was fantastic on keeping me updated every step of the way.”

Pamela · Trustpilot
HowWe Work

One Person, Start to Finish

When you call ExpeditedFreight.com, a real person answers and owns your shipment from the first quote to the signed delivery. That expeditor checks your details, matches the vehicle and confirms the plan. If something changes, you tell the same person, who already knows the shipment.

  • One contact from quote to delivery
  • Details checked before dispatch
  • Changes handled in one conversation
Expeditor Chris at the airport

“I called up at 7:30 pm... one that was secured cancelled at the end of the day. Todd quoted three shipments on the spot... The last shipment was picked up at Midnight.”

Susan · Trustpilot
WhatWe Provide

The Right Mode, Every Time

Shipper freight moves best in a vehicle sized to the load. Your freight gets its own vehicle, from a cargo van to a 53 ft trailer or flatbed, running straight to the consignee. When distance beats the road, it goes on the next flight out. There are no terminal stops and no other shipments on board.

  • Vehicle matched to your freight
  • Direct to the consignee
  • Air when distance demands it
The expediting team at the airport

“True to word. They did exactly what they said they would do.”

Dan · Trustpilot
WhoWe Are

Honest With You, Always

An urgent shipment is stressful enough without wondering whether you have the full story. You see the rate before you commit and the timeline as it actually stands. Every load is tracked 24/7, and if something slows it down, you hear it from us first.

  • Rate confirmed before dispatch
  • Tracked 24/7, 365 days a year
  • Signed proof of delivery

Shipper Freight Questions Answered

What is a shipper in trucking?

In trucking, the shipper is the party that sends the freight. It is usually the business where the goods are picked up, such as a manufacturer, supplier or distributor, and it may also be the party that arranges and pays for the shipment. The shipper's name appears on the bill of lading alongside the consignee, who receives the goods. The shipper is responsible for describing the freight accurately, packaging and labeling it, preparing the paperwork and having it ready for pickup. Carriers haul the freight, and brokers arrange carriers on the shipper's behalf.

What is a consignee?

A consignee is the person or business that receives a freight shipment. The consignee's name and address appear on the bill of lading, and the consignee usually signs for the freight at delivery. Depending on the payment terms, the consignee may also pay the freight charges, as with a collect shipment. When freight arrives, the consignee should count the pieces against the bill of lading, inspect for visible damage and note any shortage or damage on the delivery receipt before signing. Clear consignee contact details help deliveries go smoothly.

What is a freight carrier?

A freight carrier is a company that physically transports goods using trucks, trailers, aircraft, railcars or ships. In trucking, motor carriers that haul freight for hire across state lines must hold operating authority from the Federal Motor Carrier Safety Administration and carry insurance. Carriers range from owner-operators with a single truck to large fleets. Some specialize in particular services, such as less-than-truckload, full truckload or expedited freight. Shippers can book carriers directly or through a broker, which matches each load to a carrier with the right equipment.

What is a freight broker?

A freight broker is a licensed company that arranges transportation for shippers by matching their loads with carriers. The broker usually does not own trucks. It finds a carrier with the right equipment, agrees the rate, books the load and manages it through delivery, including tracking and paperwork. Brokers hold federal operating authority and keep a surety bond on file. Shippers use brokers to reach more vehicle types and capacity than one carrier offers, especially for urgent or irregular freight, and to have one contact responsible for each shipment.

What is a bill of lading?

A bill of lading, or BOL, is the main shipping document for a freight shipment. It lists the shipper, the consignee, the pickup and delivery addresses and a description of the freight, including the number of pieces, the weight and any special handling notes. The driver signs it at pickup to confirm what was loaded, and the consignee signs it at delivery. The signed BOL serves as a receipt for the goods, part of the contract of carriage and often the proof of delivery. Accurate details on it prevent delays and disputes.

What is a packing list?

A packing list is a document that details the contents of a shipment, often item by item, with quantities, descriptions and sometimes weights and dimensions for each package. It travels with the freight, often attached to a pallet or included with the paperwork, so the consignee can check that everything arrived. It differs from the bill of lading, which focuses on the transport details and is signed by the driver and receiver. Packing lists are especially useful for mixed shipments and are often required for international freight and customs.

How should freight be palletized?

Freight should be stacked squarely on a sound pallet, with the heaviest and sturdiest items at the bottom and lighter items on top. Nothing should hang over the pallet's edges, since overhanging cartons are easily crushed. The load should be wrapped tightly in stretch film from the pallet base up, with corner boards for stability and straps for heavy items. Labels with the shipper and consignee details and the piece count should go on at least two sides. A photo of each pallet before pickup helps if there is ever a question about condition.

At what weight does a package become freight?

There is no single legal weight, but parcel carriers set limits on the weight and size of individual packages, and anything beyond those limits must move as freight. In practice, shipments of roughly 150 pounds or more, or any goods stacked on a pallet, are usually handled as freight. Freight moves on trucks or aircraft with a bill of lading and needs a dock, liftgate or forklift to load and unload. If a shipment is close to the limit, comparing a parcel option with a freight option is worthwhile.

What is freight class?

Freight class is a standardized category used mainly in less-than-truckload shipping to price freight based on how easy it is to move. The National Motor Freight Classification system assigns classes from 50 to 500 using density, stowability, handling and liability. Dense, sturdy freight gets a lower class and generally costs less to ship, while light, bulky or fragile freight gets a higher class. Getting the class right matters, because carriers can reclassify a shipment and charge more if it is wrong. Dedicated trucks and air freight do not use freight class.

What is proof of delivery?

Proof of delivery, or POD, is the record that a shipment reached the consignee. It usually includes the date and time of delivery, the name and signature of the person who received the freight, and any notes about its condition. For freight, the signed bill of lading or delivery receipt often serves as the POD, and many providers capture it electronically with a photo. Shippers use it to confirm delivery to customers, close out invoices and support any claim. Receivers should note visible damage before signing, since a clean signature suggests the freight arrived complete.

Get a quote

Get your freight moving on a dedicated truck

Send the pickup, delivery and date. An expeditor will match the truck to your freight and confirm the plan with you.

5.0 from 1,600+ reviews on

Request a Quote

Step 1 of 3Origin and Destination Info

Todd was extremely helpful from the moment we connected on the phone. We had a freight emergency and everything was taken care of within minutes. Todd provided tracking emails up until our freight was delivered. Thanks!

Dan · Verified review on Trustpilot
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